Privacy Policy

Privacy Policy

Introduction

Welcome to https://ev-charging-station-installation-eugene-oregon.laneexplorer.com (hereafter referred to as “EV Charging Station Installation Eugene Oregon,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that refer to this Privacy Policy.
  3. Subscribing to our newsletters, emails, or other communications.
  4. Interacting with us via phone calls, text messages (SMS), or any other communication channel.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. Here’s an overview:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Data related to your financial status, including bank account information (if provided for direct deposits or withdrawals).
  • Purchase Information: Items you buy from us, order history, and preferences for future purchases.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for mobile app users.
  • Location Data: Geographic location data when you use our services, helping us provide location-based content and services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your opinions about our products or services.
  • Social Media Information: If you connect your social media accounts to our services, we may collect data from those platforms (e.g., name, profile picture, friends/followers lists).
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, tracking technologies, and third-party partners who assist us in providing services.

Cookies

We employ cookies to enhance your experience and understand how users interact with our website and applications:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track user behavior on our sites for analytics purposes, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration we retain personal data depends on the purpose of collection and applicable legal requirements:

  • We keep account information as long as your account is active or as necessary for legal compliance.
  • Payment and financial data are stored securely for the duration required by payment processors and tax laws.
  • Purchase history may be retained for billing purposes and to improve our services over time.
  • Location and mobile device data are deleted once they are no longer needed for the purpose of providing services.

Once the retention period expires or upon your request, we delete or anonymize the data to ensure confidentiality.

Security Measures

We implement robust security measures to safeguard personal data:

  • Encryption: We use encryption protocols to secure data transmission and storage.
  • Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.
  • Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.
  • Data Backup: Regular backups ensure data recovery in case of unforeseen events.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take appropriate steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting our processing of your data while we verify or dispute any concerns you may have.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes, including marketing.
  • Non-Discrimination: The right not to be subjected to automated individual decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as promptly as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, to unsubscribe from communications, or if you have data protection concerns, please contact us:

  • Email: contact@ev-charging-station-installation-eugene-oregon.laneexplorer.com
  • Mail: Data Protection Team, EV Charging Station Installation Eugene Oregon, [Address]

We value your trust in our commitment to privacy and security.